Staying Connected

Although networking has always been an important part of doing business, the emergence of electronic networks and the internet has revolutionized how we do business today. Large corporations such as Daimler-Chrysler, Cemex and UPS have recognized this potential and have taken advantage. They have done so by implementing real time data solutions that have allowed them to adjust quickly to emergencies, recalls and/or market trends.

For example, Daimler-Chrysler has implemented a system called Powerway, which allows them to track the quality of parts from various suppliers. It is used to avoid any quality issues that may lead to a recall, which could damage their reputation.

Cemex, the 3^rd largest cement and concrete maker in the world, put into operation a satellite communications system they call: CemexNet. The result is a system that electronically links their entire fleet of delivery trucks and production facilities, allowing Cemex to efficiently coordinate deliveries and increase profits and customer satisfaction.

On the delivery side of things, UPS employs a handheld computer called a Delivery Information Acquisition Device (DIAD). This device is used to track package picks-ups and deliveries and connects directly to UPS offices to provide up to the minute information. Both UPS and their clients benefit from such accurate information.

Of course, the systems mentioned above are only examples of literally thousands of systems available or currently in use. Some are off-the-shelf solutions, the type Microsoft will provide, but others are in-house solutions, as in the case of Cemex. Not to mention, the application of personal networking tools, such as email, instant messaging, etc. which was not mentioned. However, that is a topic for another discussion.